Privacy Policy

Last updated: 2026

Who we are

Traxales ("we", "us") provides a software service for van sales operations. We are headquartered in the GCC region.

What we collect

  • Account information: business name, country, currency, owner email — collected when you create a business.
  • Operational data you enter: products, customers, sales transactions, payments, inventory movements, day-close records.
  • Telemetry: anonymous page-view counts and error traces. We do not sell or share telemetry.
  • Payment data: handled by Dodo Payments. We never see or store your card number.

How we use it

  • To provide the service you signed up for.
  • To send transactional emails (invites, trial reminders, receipts).
  • To improve the product based on aggregate usage patterns.

Who we share with

  • Supabase — hosts our database and authentication.
  • Dodo Payments — processes subscription payments.
  • Resend — delivers transactional emails.
  • Vercel — hosts the application.

We never sell your data. We share with the sub-processors above only to the extent needed to deliver the service.

Your rights

  • Export your business's data anytime from the Settings page.
  • Delete your business from the Settings page (30-day soft-delete).
  • Contact us if you want to access or correct specific records.

Data location

Data is stored in Supabase's nearest available region. Backups are encrypted at rest.

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